Thank you for making a purchase with Gilt City and Real Pilates!
Please note that Gilt City Packages are for new clients and clients who have not been to the studio in the last six (6) months. Packages are non-refundable and non-transferable.
*Packages purchased in August 2016 for the Saks 5th Avenue Special offer must be initiated by November 22nd, 2016. All packages expire 4 months from the first in studio visit.
Please follow these instructions to complete your account and book classes.
Step 1 – Create a profile with us.
Create an account with our online scheduling system. Click “Sign Up” in the upper right hand corner of the screen, and follow the instructions to create a username and password that you will use in the future when logging in, booking sessions, or checking your account.
Step 2 – Send us your Gilt City voucher.
Email us at firstname.lastname@example.org to confirm that you have purchased a package from Gilt City and have completed your profile in our system. Attach your voucher to your email (which looks like this). Your voucher code is unique to you and linked to your individual Gilt City purchase. Your package will be added to your account and you will be emailed to confirm that your package has been added to your profile and ready for use!
Step 3 – Book a class or private session at studio of your choice.
Upon receiving your confirmation email that your package has been added:
Group Class Packages: Click here to register for a group class. If you purchased classes, you can register for any class at either studio that is appropriate to your level.
Private Session Packages: Click here to request a private session. For Private sessions, you may browse our appointment schedule and make requests in Tribeca or Soho. We will respond to your request within 48 hours.
Please call us at 212-625-0777 for help booking your sessions and for suggestions about which classes or teachers to book with. We will be happy to help you find the right class or teacher!
Step 4 – Come to the studio!
Do Pilates! Please arrive at the studio 10 minutes early for your first session to fill out our paperwork and get a tour of the studio. If you have any questions before you come in send us an email at email@example.com. You can also visit our New Students Page.
The Fine Print
All packages must be completed within four months of the first session. Real Pilates enforces a strict 24 hour cancellation policy for all appointments and reservations. Any cancellation made with less than 24 hours notice, will be charged in full.
FAQs – click here for answers to the most common Pilates questions. Our regular studio policies and waiver can be reviewed and printed out here. Please note that Gilt City clients will no longer be eligible for regular New Client specials or offers.
See you at the studio!